Everyday Operations is Account Health Management including Order Management. It consists of
|Everyday Operations||Control Measure|
|Order Defect Rate||Reduce A-Z Claim and Negative Feedback|
|Late Dispatch Rate||Take schedule pick-up time/do confirm shipment with-in expected ship date|
|Pre-fulfillment Cancellation Rate||Frequent update of quantity|
|Policy Violation||Immediate response of policy warning|
|Contact Response Time||Check buyer-seller communication twice daily|
|Return Dis-satisfaction Rate||Respond return request with-in 24 hours|
|Order Management||Order processing with-in expected ship date|
What we do:
- Proper handling of A-Z Claim.
- Get negative feedbacks removed which are under Amazon’s policy.
- Help you to understand how LDR and PCR can be reduced.
- Proper response of each notification.
- Buyer-Seller Communication checks and responds twice with-in 24 hours including on Sunday and Holidays.
- Return Request will be responded in 24 hours under Amazon policy.
- Order will be processed maximum of 20 orders every day except Sunday and Holidays.
Pricing: 5000/ Per Month