Health Parameter on Amazon is an important factor to survive. Most of the time Amazon’s sellers do not maintain these parameters and lost their selling privilege. It consists of
| Account Health Parameter | Threshold | Control Measure |
| Order Defect Rate | Always should be less than 1% | Reduce A-Z Claim and Negative Feedback |
| Late Dispatch Rate | Always should be less than 4% | Take schedule pick-up time/do confirm shipment with-in expected ship date |
| Pre-fulfillment Cancellation Rate | Always should be less than 2.5% | Frequent update of quantity |
| Policy Violation | Inauthentic Complaints; Safety Complaints; Item not as described; Incorrectly Mapped complaints; etc | Immediate response of policy warning |
| Contact Response Time | Always should be less than 10% | Check buyer-seller communication twice daily |
| Return Dis-satisfaction Rate | Currently threshold not prescribed | Respond return request with-in 24 hours |
What we do:
- Proper handling of A-Z Claim.
- Get negative feedbacks removed which are under Amazon’s policy.
- Help you to understand how LDR and PCR can be reduced.
- Proper response of each notification.
- Buyer-Seller Communication checks and responds twice with-in 24 hours including on Sunday and Holidays.
- Return Request will be responded in 24 hours under Amazon policy.
Pricing: 4000/ Per Month